Cancellation Policy

For PAID courses:
Payment must be received before the date of training.

CAN’T MAKE IT? If you are unable to attend your nominated course, you can organise for a substitute for your place to attend. The full fee will be charged if you or someone in your place does not attend the session and we have not been given notice as specified below.

REFUNDS: If the registered participant is unable to attend a minimum of 3 business days’ notice is required to receive a full refund. If the registered participant provides less than 3 days’ notice a refund of 50% of course cost will be refunded. If the course is cancelled by LLSC, a full refund will be paid.
LLSC reserves the right to cancel training sessions. In the unlikely event that your training course does not take place after your booking has been confirmed in writing, we will make every effort to reschedule the course and you will be offered an alternative date to take the course.
In the event of cancellation by LLSC, participant may elect to receive a full refund of registration fees paid or credit toward alternative class(es) within the current financial year.

ATTENDANCE REQUIREMENTS: Please advise us at time of booking if you have any specific mobility needs e.g. for visual, hearing or mobility impairments.

For FREE courses:
CAN’T MAKE IT? If you are unable to attend the seminar a substitute for your place is welcome to attend.
This FREE QPR training course is available to community members thanks to the ClubGRANTS program. Please note, we can only accept 3 attendees from any one organisation per session.

If your workplace would like to receive this training, please email us.

Upcoming Events

Aug 11

POSTPONED – Shellharbour ASIST 11th & 12th August 2021

August 11 @ 9:00 am - August 12 @ 5:00 pm
If you would like to register to attend a Lifeline South Coast ASIST course, please complete the online registration form via the website. For more information, please email us at Training must be paid for before attending.

Accidental Counsellor Foundations

The Accidental Counsellor Foundations workshop is a full-day program which will provide you with necessary skills and tools to be able to step into the shoes of an Accidental Counsellor momentarily. You will learn to respond appropriately, efficiently and effectively to people in crisis or distress.

View here



QPR stands for Question, Persuade, and Refer — the 3 simple steps anyone can learn to help save a life from suicide. Just as people trained in CPR help save thousands of lives each year, people trained in QPR learn how to recognise the warning signs of a suicide crisis and how to question, persuade, and refer someone to help.

View here



Since 2007, Lifeline has been delivering DV-alert (previously known as DiVeRT) in different parts of Australia including remote and rural locations. Since it was first developed, DV-alert has expanded to wider range of audiences to provide a more tailored approach that recognises the complexities of domestic and family violence as an issue.

View here

For 24-hour telephone crisis support, call Lifeline on 13 11 14

If life is in danger, call 000

Lifeline South Coast would like to acknowledge the lives that have been lost to suicide. We are committed to supporting those with a lived experience of suicide and aim to reduce the stigma around seeking help for poor mental health and suicidal crisis.