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For volunteering positions, please visit the volunteer page.

Vacancies

APPLICATIONS SOUGHT FOR WOLLONGONG SHOP TEAM LEADER, LIFELINE SOUTH COAST
Do you have a passion for retail that makes a difference?

We have an exciting full-time position available for an experienced Retail Team Leader in our Wollongong Shop. We are looking for a people-focused person who will embrace the opportunity to work with our volunteer sales and sorting team in all aspects of our second hands goods shop.

Funds raised through the Shop assist Lifeline South Coast to provide 13 11 14 telephone suicide prevention and crisis support service, together with a range of prevention, awareness and support services to the Illawarra, Shoalhaven and Far South Coast.

Responsibilities of the role include:

  • Supervision of retail volunteers and daily operations of Lifeline’s Wollongong shop in line with core KPIs, policies and procedures
  • Recruiting, training and motivating volunteers in all areas of retail operation including WHS
  • Fostering an ongoing positive culture amongst volunteers
  • Developing sales strategies to ensure profit-for-purpose targets are met
  • Maintaining a consistently high quality of goods for sale, including quality wholesale stock
  • Maintaining visual merchandising in-store
  • The provision of high-quality customer service

To succeed in this role, you will ideally have:

  • Proven recent experience in Retail Management
  • Experience working in a Profit for Purpose environment and a demonstrated ability to lead a team of volunteers (desirable)
  • A result focused, proactive, strongly collaborative style
  • Awareness of clothing labels and quality
  • Proven experience in coaching and mentoring in the workplace
  • Role model for effective Workplace Health and Safety

There is no formal closing date for this role. Early applications are encouraged and suitable candidates may be shortlisted for interview as applications are received.

How to apply

Please send a copy of your current resume, together with a cover letter addressing the selection criteria below to Alicia.ferderer@llsc.org.au

Selection Criteria

  • Proven recent experience in Retail Management
  • Experience working in a Profit for Purpose environment and a demonstrated ability to lead a team of volunteers (desirable)
  • A result focused, proactive, strongly collaborative style
  • Awareness of clothing labels and quality
  • Proven experience in coaching and mentoring in the workplace
  • Role model for effective Workplace Health and Safety

For more information on the position, read the position description here.

History & Structure

Established in Wollongong in March 1969, followed by the Nowra branch in 1981, Lifeline is non-denominational, and Volunteer Telephone Crisis Supporters come from a wide range of backgrounds.

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Governance

Please find inside links to Lifeline South Coast annual reports and other organisational information. For more information, please call the administration office on 02 4228 1311.

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Contact

For 24-hour telephone crisis support, call Lifeline on 13 11 14. If life is in danger, call 000. For general enquiries, phone (02) 4228 1311.

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Bequest

A bequest to Lifeline South Coast will help our local community to receive support and care into the future. 

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For 24-hour telephone crisis support, call Lifeline on 13 11 14

If life is in danger, call 000