Volunteer Crisis Supporter
Lifeline provides a National Telephone Crisis Support Service on 13 11 14.Lifeline provides a National Telephone Crisis Support Service on 13 11 14.
The service aims to support people in their time of emotional distress or crisis.
The Crisis Supporters operating this service at Lifeline South Coast are volunteers and work from offices in Wollongong.
How To Become A Volunteer
To become a Volunteer Crisis Supporter for Lifeline’s 24 Hour Crisis Support Service you will need to successfully complete the National Crisis Supporter Training Course, make a commitment to regular shifts and pass a National Criminal Record check. This will ensure you will be confident, skilled and able to provide support to Lifeline’s callers in their time of need. The training course includes e-learning, face-to-face training sessions, practice sessions, observation of accredited Crisis Supporters, skill role plays and assessments.
Lifeline South Coast offers training under Lifeline Australia RTO 88036. Please view information from Lifeline Australia regarding our National Training Program by visiting the Lifeline Australia website.
Lifeline South Coast is offering three training courses in 2019. A compulsory information night for each course will be held in Wollongong. You MUST attend the information night to be eligible to apply.
Upcoming Courses
2020 Course 1: 20 February 2020 (12 month course)
A COMPULSORY information night will be held at 5.30pm on Thursday 28 November 2019 in Wollongong. You can find out the details and register your interest by emailing training@llsc.org.au
You can read the proposed timeline for this course here
2020 Course 2: 15 August 2020 (12 month course)
A COMPULSORY information night will be held at 5.30pm on Wednesday 1 July 2020 in Wollongong. You can find out the details and register your interest by emailing training@llsc.org.au
You can read the proposed timeline for this course here soon.
Useful Documents
Please read the following documents before attending one of our training information sessions
- Student Volunteer Crisis Supporter Position Description
- Pre-enrolment information book
- Frequently asked questions about Volunteer Crisis Supporter training
If you have any further questions, please email our training team on training@llsc.org.au.
The Lifeline South Coast Volunteer Crisis Support Training Course is proudly sponsored by BlueScope WIN Community Partners.
Retail Volunteer
The Lifeline Shops are the financial cornerstone of Lifeline South Coast. They provide the largest portion of funding and allow the continuation of Lifeline’s vital 24-hour telephone crisis support service in the Illawarra and South Coast. There are Lifeline Shops in Wollongong and Corrimal.
View here
Book Sorting Volunteer
The Lifeline South Coast book sorting team manage to sort, clean, research, price, and pack around 200,000 books per year! These books are sold at our three Big Book Fair fundraising events as well as the Wollongong and Corrimal Lifeline Shops.
View here
Book Fair Volunteer
Lifeline’s Big Book Fair is the major fundraising event for Lifeline’s 24-hour telephone crisis support service in the Illawarra and South Coast. The next Big Book Fair is being held on 22-24 March 2019 at the Illawarra Sports Stadium, Berkeley. Why not join us as a volunteer at this well-known community event?
For 24-hour telephone crisis support, call Lifeline on 13 11 14
If life is in danger, call 000
